Senior Solutions Engineer
Our company is seeking a skilled Senior Solutions Engineer to join our team in Canberra. This role involves working with customers to understand their technical needs and providing solutions that meet those requirements.
Key Responsibilities:
* Technical Sales Process: Own the technical sales process from introductory meetings through post-sales, including customer satisfaction, upselling, and subscription renewals.
* Customer Support: Support the technical needs of customers, including discovering new use cases for our technology.
* Solution Design: Design solutions for customers' needs using our technologies based on reference architectures and common patterns.
* Presentation: Demonstrate our products in a way that inspires customers to say yes.
* Account Management: Partner with account managers to show customers the true value of our solution and drive successful sales.
Requirements:
* 8 years experience in a customer-facing role, ideally in a pre-sales context.
* Ability to create and give technical presentations and demonstrations.
* Experience with Big Data, Data Warehousing, or Relational Databases.
* Cloud service provider experience (AWS, Azure, or GCP).
* Data Engineering, Data Science, or Machine Learning experience.
* Unix or Linux experience.
* SQL, Python, R, Spark, Airflow, NiFi, and Kafka experience.
Benefits:
* Generous PTO policy.
* Support work life balance with Unplugged Days.
* Flexible WFH policy.
* Mental & Physical Wellness programs.
* Phone and Internet Reimbursement program.
* Access to Continued Career Development.
* Comprehensive Benefits and Competitive Packages.
* Paid Volunteer Time.
* Employee Resource Groups.