Technical & Digital Services provides information services to the whole of UNE to support all IT activities within UNE. It provides knowledge and leadership to support the academic, research and service activities of the University by deploying IT resources, either centrally or dispersed, across the University.
The Client Services Officer is a vital role that requires specialist knowledge and support to University staff and students for information and technology services. This position works closely with their team to ensure the delivery of high-quality service to the University community.
To be successful in this role, you will have a high level of organisational and problem-solving skills and have the ability to apply technology effectively, to best meet client needs. You will also have excellent interpersonal and communication skills and will enjoy working in a team environment within a client focused area.
Key Responsibilities:
* Provide specialist knowledge and support to University staff and students for information and technology services
* Work closely with the team to ensure the delivery of high-quality service to the University community
* Have a high level of organisational and problem-solving skills
* Apply technology effectively to meet client needs
The ideal candidate will be able to demonstrate exceptional communication and interpersonal skills, as well as a strong understanding of technology and its application in a higher education setting.
About Armidale:
Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquillity of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities.
Surrounded by mountain gorges, waterfalls and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive.
This role offers a great opportunity to join a dynamic team and contribute to the success of the University.
We Are Looking For:
A dedicated and customer-focused individual who can provide exceptional service and support to our clients.
You will have a passion for technology and a desire to continually learn and develop your skills in this area.
If you are a team player who is looking for a new challenge, we encourage you to apply for this exciting opportunity.