Job Description
We are seeking a skilled professional to join our team as an Administrative Officer. The successful candidate will be responsible for providing administrative support to our Central Intake and Referral Service (CIRS) team.
The CIRS plays a vital role in Tasmania's mental health and alcohol and other drug (AOD) service landscape. As part of the Department of Health, CIRS is dedicated to streamlining access to appropriate mental health and AOD services, ensuring individuals receive the right care at the right time.
Our team works collaboratively with public, private, and community sector providers, offering a point of entry to support service navigation. By integrating innovative referral pathways, including eReferral capabilities and the Medicare Mental Health Phone Service, CIRS enhances access, responsiveness, and continuity of care for all Tasmanians in need of mental health support.
Key Responsibilities
* Provide administrative support to the CIRS team, including responding to enquiries, managing emails, and maintaining records.
* Assist with the coordination of referrals, including liaising with internal and external stakeholders.
* Contribute to the development and implementation of administrative processes and procedures.
Required Skills and Qualifications
To be successful in this role, you will require:
* A high level of interpersonal, communication, and organisational skills, including the ability to work effectively in a fast-paced environment.
* Strong knowledge and experience of office administration practices, including competent keyboard skills and the ability to undertake administrative duties using office automation systems within a Microsoft Office environment.
* Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits
This role offers a range of benefits, including:
* A competitive salary and superannuation package.
* Opportunities for career development and progression.
* A supportive and collaborative team environment.
About Us
We are committed to delivering high-quality services to the people of Tasmania. Our values of Compassion, Accountability, Respect, and Excellence guide everything we do, and we strive to create a workplace that is inclusive, diverse, and respectful of all staff.