Perth, WA, AUPermanentWho are we?A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to many new projects which allow our Maison to regularly reinvent itself.We are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.You are detail-oriented, enthusiastic, confident, curious, reliable, and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master English, and other Asian language(s) would be a plus.What are we expecting from you?Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team, your role will be to:Drive business – recruiting clients, developing their loyalty, and achieving sales objectives;Grow our client’s expertise – presenting our universe, history, creations, and sources of inspirations;Offer an outstanding experience – personalizing client relationships, anticipating client’s needs;Serve all our visitors – answering all client’s requests, after-sales services, and care advice;Contribute to a positive team spirit – actively participating in the day-to-day boutique life;Develop operational excellence – mastering in-store tools, following commercial policies and procedures.More than a role…. We recruit for a career!By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how, and creations.The recruitment processSend your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process, you will meet the Human Resources Business Partner Oceania, the Retail Director Oceania / Area Retail Manager SEA, and the Boutique Manager.Otherwise, you will receive an email to inform you that your application has not been successful.
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