Duty Manager
Budgewoi Hotel | Full-Time | Central Coast NSWPart of SRG Hospitality
Lead the floor. Build your experience. Grow with the group.
Budgewoi Hotel is a flagship coastal venue within SRG Hospitality, a premium, multi-venue hospitality group operating across NSW and continuing to expand.
We’re seeking a Duty Manager who is confident on shift and ready to take the next step in their leadership journey within a growing hospitality group.
This role suits someone who thrives in fast-paced environments and is looking to build toward senior leadership opportunities over time.
Why This Role Exists
As SRG continues to expand, we’re building a strong team of Duty Managers who can:
* Run efficient and well-controlled service periods
* Uphold brand, compliance, and guest experience standards
* Develop into Senior Duty Managers and future Venue Leaders
This role is designed to give you the foundation and exposure needed to grow within the group.
Career Pathway & Growth
At SRG Hospitality, Duty Manager is the first step in a clear leadership pathway.
What This Can Lead To:
* Senior Duty Manager roles at Budgewoi Hotel
* Opportunities across other SRG venues
* Development into Venue Manager positions over time
You’ll be supported through:
* Hands-on mentoring from senior leaders
* Exposure to operations, compliance, and team leadership
* Increasing responsibility as your capability grows
What You’ll Be Responsible For
Guest Experience & Floor Support
* Support the smooth running of shifts across all areas
* Deliver a welcoming, safe, and high-quality guest experience
* Assist with handling guest issues and escalations
Operational Support
* Assist in daily operations across bar, bistro, gaming, and events
* Ensure service readiness and smooth handovers
* Support effective workflow during peak periods
Team Leadership
* Provide direction and support to FOH staff on shift
* Lead by example with professionalism and work ethic
* Assist in training and developing team members
Compliance & Safety
* Follow RSA, liquor licensing, gaming, and WHS requirements
* Support incident management and reporting
* Ensure safe and responsible service practices
Commercial Awareness
* Support labour efficiency and stock control
* Contribute to maintaining high standards while managing costs
What We’re Looking For
Experience & Capability
* Experience as a Duty Manager, Supervisor, or Team Leader in hospitality
* Confidence working in fast-paced environments
* Strong communication and problem-solving skills
* A proactive attitude and willingness to learn
Qualifications
* Current RSA (NSW)
* RCG (or willingness to obtain)
* Understanding of NSW liquor and gaming regulations
Availability
* Ability to work nights, weekends, and public holidays
What Success Looks Like
* Shifts run smoothly and efficiently
* Guests receive consistent, high-quality service
* Team members feel supported and clear in their roles
* You continue to build skills and take on greater responsibility
Why Join Budgewoi Hotel & SRG Hospitality
* Be part of a growing hospitality group
* Clear pathway into senior leadership roles
* Supportive team environment with hands-on development
* Opportunities to grow across multiple venues
If you’re a Duty Manager ready to grow your career in hospitality and gain experience in a high-performing venue, we’d love to hear from you.
Apply now with your resume and a short note outlining your experience and career goals.
Pay: $70,000.00 – $75,000.00 per year
Work Location: In person