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Customer experience specialist - front desk

Sydney
beBee Careers
Posted: 15 June
Offer description

Your Opportunity
Taking care of our customers' needs is at the heart of everything we do. As a Concierge, you'll be working closely with various stakeholders to ensure they receive exceptional service. This includes welcoming visitors, providing information, and assisting with amenities, services, events, and facilities.

Key Responsibilities:
* Welcome and assist visitors, providing them with the necessary information and support
* Manage the Visitor Management sign-in system and offer technical assistance when needed
* Identify opportunities to provide high-calibre and personalized service to guests
* Handle guest-services related requests through the Concierge service-request portal
* Support staff with Concierge services such as umbrella loans, welcome gift check-outs, and restaurant bookings

About Us
We are a leading organization that creates real estate solutions for businesses and individuals to thrive. Our commitment to diversity, equity, and inclusion begins with you, and we strive to remove barriers and improve employment prospects for people with disabilities or long-term health conditions. We encourage First Nations People to apply.

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