Better begins here
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world‐class experiences for our guests and our people. We value passion, optimism, and an appetite for change – for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
THE ROLE
We have an exciting opportunity for a confident and motivated hospitality professional to join the Mahogany team as a Food & Beverage Supervisor working within a restaurant environment on the gaming floor. Mahogany is located on Level 2 at Crown Sydney and provides 24/7 luxury food and beverage service to VIP gaming guests, including a blend of gaming, private gaming salons and a restaurant and bar. Classic Western and Asian specialities are served from a fast‐casual dining menu.
Reporting to the Venue Manager, you will be responsible for leading the front‐of‐house team during service, ensuring exceptional customer experiences in a high‐energy gaming floor setting and supporting the daily operations of the outlet. This role is ideal for someone who enjoys leading by example, thrives in a fast‐paced environment, and is passionate about creating memorable moments for guests and team members alike.
The successful applicant will have experience managing a large team, sound business acumen, exceptional customer focus and will be highly visible and hands‐on throughout service.
ABOUT YOU
* Previous supervisory experience in a fast‐paced premium dining or bar environment
* Strong leadership skills with the proven ability to coach and mentor team members
* Exceptional presentation and grooming standards appropriate for a luxury environment, inclusive of all gender expressions
* Flexibility to work a rotating roster across 24/7 gaming operations
* Chinese and/or Vietnamese language skills are advantageous
* Advanced time‐management and organisational skills
* Ability to obtain and maintain a Casino Special Employee Licence (requires police & credit checks)
WHAT WE OFFER YOU
* Opportunity to be part of a high performing / award‐winning team and iconic hospitality brand
* Ongoing product training with world‐class brands
* Complimentary meals at our on‐site staff restaurant + discounts at various F&B venues on property
* Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
* Chance to take part and be rewarded in Crown's group‐wide recognition and awards program
* Ability to be an active member and contribute to Crown's community, diversity & inclusion committees
* Access to discounts with our corporate partners – including tickets to events, performances and more
Please note this is a permanent full‐time role consisting of 40 hours per week. Only candidates holding unrestricted working rights will be considered.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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