1 week ago Be among the first 25 applicantsJoin the change. Together, we'll make historyAs we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You'll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.Everyone at AGL is an important part of building a better energy future and we want you to join in.About the roleThe Workplace Services Representative is responsible for providing a high-level customer service, support and workplace advice on workplace related matters to all employees and visitors to AGL's corporate workplaces.This role will be based at our Sydney Corporate Office, on-site 5 days per week.What you'll be doingReception services, including greeting visitors/contractors/employees professionally.Answer corporate switchboard and inbound employee phone line and respond to all queries appropriately.Manage the Workplace Services shared inbox and address all enquiries with strong written communication, escalating or triaging as necessary.Lead New starter Induction tours and office tours for visitors/contractors when required.Accurately manage and maintain security access for all employees and visitors to AGLs corporate sites.Awareness and monitoring of CCTV security systems to ensure operational effectiveness as well as escalating any issues security related issues to the Security Manager.Complete office floor walks and log any maintenance issues with our Facilities Helpdesk.Manage orders and delivery of office consumables (stationery, kitchen consumables, coffee, alcohol and soft drinks, cutlery, crockery and glassware stock levels and others).Manage all Incoming/Outgoing business mail services accurately and within set time frames.Manage and action meeting room setups and event requests (e.g., loading dock requests, room setups, site access requirements etc) within set time frames.Receive and delivery catering orders and provide water service in external facing meeting rooms.Manage onboarding process for new starters (take photo, create security access card, assign locker etc)Manage offboarding process of terminated employees, including follow up ofunreturned/uncollected items when required.Manage the allocation of lockers and team storage and accurately capture data in the database, as well as run monthly audits.Provide remote support to other AGL corporate sites where there is no onsite presence.Create and maintain written team processes to a high standard.Maintain accurate data on live spreadsheets/forms included in internal processes.Provide support to the broader Property team as required with physical signage, building relocations, employee education, liaising with contractors, etc.Generate and contribute ideas and initiatives that support business improvement and continuous improvement across the Workplace Services function.What you'll bring to the tableMinimum one year's experience in a similar roleBe available to work on-site 5 days per weekStrong written and verbal communications skillsThe ability to work autonomously and as part of a team and effectively manage time and prioritise workload.We'd love to see your application by Friday 13 June 2025.At AGL, we offer a wide range of benefits including:Discounts on energy, telcos and solar plans.Participate in Energise - our reward & recognition program.Access 20 weeks of paid parental leave for the primary carer.Access to an additional week of recharge leave per year.Play an active role in our diversity & inclusion initiatives.Novated leasing and Electric Vehicle subscriptions.Access to study assistance, AGL's share purchase plan and insurance deals.*Benefits may change over time and vary based on location.Inclusion at AGLAt AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careersAGL is a Circle Back Initiative employer - we commit to respond to every applicant.Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.LocationSydney NSW 2000Job Family GroupAdministration - Support - ServiceSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Customer Service, and General BusinessIndustriesFacilities ServicesReferrals increase your chances of interviewing at AGL by 2xGet notified about new Service Representative jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoCustomer Service Representative - Sydney, AustraliaSydney, New South Wales, Australia 2 weeks agoCustomer Service Representative | SydneySydney, New South Wales, Australia 4 days agoPymble, New South Wales, Australia A$65,000.00-A$75,000.00 2 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoCastle Hill, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia A$90,000.00-A$120,000.00 3 weeks agoCustomer Service Contact Centre Representative - Full Time, Hybrid OpportunitySydney, New South Wales, Australia A$40.00-A$45.00 11 hours agoMascot, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoParramatta, New South Wales, Australia 1 week agoNorth Sydney, New South Wales, Australia 4 weeks agoCustomer Service/Inbound Sales RepresentativeSilverwater, New South Wales, Australia 3 weeks agoCustomer Service Representative (12 months contract)Macquarie Park, New South Wales, Australia 1 day agoCustomer Service/Inbound Sales RepresentativeSilverwater, New South Wales, Australia 2 days agoCustomer Service and Outbound Sales RepresentativePagewood, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 9 months agoTechnical Customer Support RepresentativeSydney, New South Wales, Australia 3 days agoEquities Customer Representative - SydneyArndell Park, New South Wales, Australia 14 hours agoSydney, New South Wales, Australia 3 hours agoSydney, New South Wales, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr