Job description
Agency Department of Health Work unit Patient Services
Job title Revenue Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $75,091 - $85,611 Location Katherine
Position number 2614 RTF Closing 21/09/2025
Contact Sharii Harris on or
About the agency
Applications to
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary Objective
Provide comprehensive revenue support to ensure accurate financial classification of patients and to raise appropriate invoices for all
services provided by Katherine Hospital to achieve optimum revenue generation.
Context Statement
The position is required to work to agreed priorities with attention to detail and within timelines. A key contributor working in a small
professional team, with a multi-skilled, customer focused and process improvement mindset.
Key Duties and Responsibilities
1. Responsible for processing large volumes of Chargeable Patient invoices and Inpatient Hospital claims with attention to detail and
integrity of data, working in a dynamic environment and subject to strict deadlines.
1. Provide front line support for the Patient Account Office, including front counter customer services, and receipt of payments,
including cash, cheque and electronic payments.
3. First point of contact for accounts queries across TEHS Divisions and providing resolutions in relation to revenue financial categories,
schedule of fees and Billing processes.
1. Responsible for financial category identification validation and identifying issues and correcting transactions that interface with the
Government Accounting System (GAS) for correct alignment of revenue.
5. Timely identification, verification and action of financial reports for revenue invoicing.
1. Thorough knowledge and compliance of NT Fees and Charges Manual, the Health Insurance Act, National Health Reform Agreement,
Medicare Benefits Schedule and work within set governance structures.
1. High level of motivation, prioritisation and ability to work with minimal supervision, within a customer focused delivery mindset.
2. Follow defined service quality standards, work health and safety policies and procedures relating to the wok being undertaken in
order to ensure high quality, safe services and workplaces.
1. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection Criteria
Essential
1. Demonstrated ability to accurately process large volumes of Chargeable Patient Invoicing and Inpatient Hospital claims using an
enterprise billing system or similar in line with Northern Territory Health Services Fees and Charges.
1. High level ability and experience in front line counter customer service, providing professional advice/ support to clients and
receipting of payments including cash, cheque and electronic in a health or hospital setting.
3. Proven ability to identify, investigate, provide informed financial fee advice and resolve queries within the revenue standards.
1. Demonstrated professional skills with the ability to set priorities and work under pressure, perform without supervision, prioritise
conflicting demands, work as part of a team and use own initiative to complete tasks within critical deadlines.
5. Demonstrated high-level attention to detail in the identification of revenue generation to reduce potential revenue loss using patient
records/ data and completing daily audits.
1. Demonstrated ability to maintain privacy and confidentiality in relation to patient and client information and proven ability to comply
with the relevant legislation/regulations and adhere to governance structures.
1. Highly developed communication skills, both written and verbal, across a broad and varied stakeholder group, including the ability to
interact effectively with people of diverse cultures.
Further Information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For specific
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check website for requirements: More information on pre-employment checks specific to this role can be sourced
through the vacancy contact.