Administration Officer - Part Time Admissions
We are seeking a highly motivated and reliable Admissions Officer to join our friendly, hardworking team. This part-time role involves Monday – Wednesday shifts with rotating start times at 6am, 8am, or 10am (8 hours including break).
Our Bookings and Admissions team offers development opportunities and a caring environment focused on delivering high-quality, patient-centered care. You will interact with multiple stakeholders (internal and external) from various disciplines and have direct contact with patients.
The role includes checking in and admitting patients for private elective surgeries and public waitlist bookings. You will be responsible for effective and efficient patient administration activities in accordance with hospital policies.
High-standard customer service is essential and reflects in positive patient and stakeholder experiences.
To succeed, you should possess the following skills and attributes:
* Exceptional customer service skills, responding to patients and stakeholders in a timely, friendly, and courteous manner
* Operational efficiency with accurate and timely data entry
* Strong oral and written communication skills
* Good time management, multi-tasking, and prioritization abilities
* Understanding of medical terminology and/or health fund contracts
* High level of computer literacy
* Team-oriented attitude, promoting a professional and positive team culture, communicating effectively, and liaising with other departments such as front office, reception, and medical teams
Employee Benefits: Our OneHealthscope rewards program provides wellness benefits, discounted onsite parking at Northern Beaches Hospital, and access to Fitness Passport.
* Wellness benefits including an Employee Assistance Program, free medical examinations, and discounted Healthscope services for permanent employees and their immediate families
* National deals and discounts through the rewards program for travel, health insurance, and banking
* Various leave options, salary packaging, additional superannuation, Novated vehicle leasing, and airline/club memberships
About Northern Beaches Hospital
Northern Beaches Hospital offers world-class services for both public and private patients, with 486 beds, a 50-bed Emergency Department, ICU, state-of-the-art theatres, and comprehensive facilities. Our diverse and friendly culture provides opportunities to build a healthcare career in a growing teaching hospital.
To Apply: Click the 'Apply' button below to access our online application form.
Applicants must provide a current (within 12 months) National Police check, NSW Working with Children's Check, and proof of vaccinations/immunity to infectious diseases before starting.
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