Role Summary
We are looking for an experienced
IT Asset Coordinator
to support a large-scale
End User Computing (EUC) device refresh program
. This role will act as the central point of contact for asset coordination activities, ensuring the smooth logistics, tracking, and reporting of end-user devices including laptops, iPhones, iPads, and related accessories.
The successful candidate will be highly organised, proactive, and comfortable operating within a fast-paced project environment, working closely with technical, project, and change stakeholders to deliver a seamless user experience.
Contract Summary
* Rate:
Based on experience
* Contract Length:
Initial 12-month contract
* Work Model:
Hybrid
* Location:
Sydney
Responsibilities
* Manage end-to-end logistics for refresh devices including laptops, iPhones, iPads, and accessories.
* Coordinate deployment schedules with end users, rollout technicians, suppliers, and internal teams.
* Arrange delivery, return, and disposal of devices in line with organisational processes.
* Support preparation and distribution of communications to users regarding refresh activities.
* Produce progress and status reports for device refresh activities.
* Maintain accurate asset records throughout the refresh lifecycle.
* Update and maintain the CMDB to reflect asset changes in real time.
* Work closely with rollout technicians, Project Manager, Business Analyst, Change Manager, and other stakeholders.
* Liaise with external suppliers to manage stock availability, delivery timelines, and issue resolution.
Skills & Experience
Essential
* Experience coordinating IT assets or technology logistics in an enterprise environment.
* Strong organisational, communication, and coordination skills.
* Ability to work collaboratively within project-based delivery teams.
* High attention to detail, particularly in asset tracking and reporting.
Highly Desirable
* Experience using
ServiceNow
, particularly
IT Asset Management (ITAM)
and
CMDB
modules.
* Experience supporting large-scale device refresh or hardware rollout programs.