Customer Service Representative
We are seeking suitably qualified and motivated individuals to provide high-level customer service as representatives.
* Handle all incoming calls politely, efficiently, and professionally
* Inbound reservation sales
* Reservation and Ticketing functions
* Answer general customer enquiries
* Support travel agents and airport locations
* Support Internet Customers
* Assist with Administration support duties, including data entry and refunds
Key Responsibilities:
* Prior experience in customer service, preferably within a call centre environment
* Excellent communication skills
* Professional phone manner
* Good computer skills
* A positive, enthusiastic attitude and the willingness to work as a team
* Ability to work shift and a rotating roster to accommodate operating hours
What You'll Receive:
* Full training
* Salary according to the Regional Express Airline Services Collective Agreement 2022-2025, Level 2A