We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.
We stand for innovation, smart solutions, and sustainability
Discover the Opportunity
We have an exciting opportunity for a Quality Manager to join the Opal Fibre Packaging team at our Scoresby, VIC site. This role is central to lifting quality performance across our operations.
You will work closely with the operations and sales teams as well as external customers to reduce Non-Conformance Reports (NCRs) and ensure products meet specification from concept to delivery.
This is an individual contributor role that is hands-on, technical, and highly collaborative. Your ability to analyse data, lead investigations, solve problems, and build relationships will be key.
Responsibilities
Significantly reduce NCRs through effective, data-driven root cause analysis and corrective actions.
Work with the sales team to ensure design for manufacturability and strong quality outcomes.
Optimise operational capabilities to improve quality, reduce waste and lower manufacturing costs.
Understand customer quality requirements and develop solutions to increase customer satisfaction.
Qualifications
Experience in quality systems, continuous improvement or manufacturing process optimisation.
Strong capability in root cause analysis (5 Whys, RCA) and problem solving.
Confidence working with customers, including site visits, troubleshooting and quality discussions.
Drive, self-motivation and the ability to proactively plan and deliver work.
Ability to analyse NCR data to identify trends and implement mitigation projects.
Strong process mindset and the ability to set up systems, standards and routines.
Excellent facilitation, coaching and mentoring skills to uplift capability across the site.
Benefits
At Opal, we offer varied career pathways supported by cross-functional learning and development. We embrace diversity in all its forms and seek curious, proactive individuals who thrive in a dynamic, evolving environment.
Seniority Level
Mid-Senior Level
Employment Type
Full-time
Job Function
Quality Assurance
Discover more...
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