Lives Lived Well (LLW) is non-profit organisation delivering evidence-based services
across Alcohol and Other Drugs (AOD), mental health, gambling support, and Veterans, programs. We work alongside individuals, families and communities to support recovery, wellbeing and connection, guided by strong values and a commitment to inclusion, cultural safety and lived experience. Our People & Culture team plays a vital role in supporting a diverse workforce across clinical, community and corporate environments.
About the Role
We are seeking an experienced People and Culture Team Leader to join our Bowen Hills office on a six-month full-time contract. This role provides operational leadership and continuity for the People & Culture function while the Manager, People & Culture leads a major organisational project.
Leading a self-managing team of six HR professionals, you will translate people frameworks and workforce architecture into consistent, high-quality day-to-day delivery. You will act as the key escalation point for complex matters, ensure strong data integrity and risk management, and provide clear operational insight to senior stakeholders.
Key Responsibilities will include
* Leading day-to-day People & Culture operations, priorities and service delivery
* Providing operational leadership to a self-managing team of six HR professionals
* Coordinating workloads, workflows and service levels across ER, recruitment and HR operations
* Triage and oversight of complex and high-risk employee relations matters
* Coaching and quality-assurance HR advice, documentation and correspondence
* Overseeing recruitment, offers and onboarding processes to ensure consistency and timeliness
* Partnering on HR data, dashboards and reporting to strengthen insight and data quality
* Maintaining HR policies, procedures, compliance training and audit readiness
* Building trusted relationships with leaders and act as the escalation point for operational matters
Driving continuous improvement through better systems, processes and documented SOPs
About You
You bring significant experience leading HR operations in a complex environment and are confident balancing people leadership with hands-on operational delivery. You are known for your calm judgement, strong ER capability and ability to build trust across functions.
You will also demonstrate:
* Proven experience coordinating workloads and coaching HR professionals
* Strong knowledge of ER, recruitment, onboarding and HR compliance
* Advanced ability to translate HR data into practical insights
* Commitment to inclusion, cultural safety and values-aligned practice
A continuous improvement mindset with a high level of personal accountability
Why Join Us?
At Lives Lived Well, we offer meaningful work alongside benefits that support your wellbeing, professional growth and financial security.
Our employee benefits include:
* Extra wellbeing leave – five paid LLW Leave days per year (pro-rata)
* Salary packaging options to increase take-home pay, including meals and entertainment
* Discounts and rewards through Wellspring across 360+ retailers
* Employee Assistance Program (EAP) to support wellbeing
* Cultural and inclusion benefits, including First Nations ceremonial and NAIDOC leave
Values-driven culture that honours lived experience, inclusion and personal wellbeing
Join a workplace where people are supported to show up fully, grow professionally, and make a genuine difference in the community.
For a copy of the Position Description, or for further information, please contact Melissa Binks on or call