Guest Service Ambassador
Oaks Santai Resort is seeking a skilled professional to deliver exceptional customer service. The successful candidate will be responsible for:
* Ensuring seamless guest experiences through welcoming and efficient check-ins and check-outs.
* Maintaining clear and effective communication with guests and colleagues.
* Processing guest reservations and special requests in a timely manner.
* Providing personalized recommendations to enhance the guest experience.
The ideal candidate will possess excellent customer service skills, strong communication abilities, and a polished professional presentation. They must be committed to working a dynamic schedule, including weekends and varying shifts.
We offer a comprehensive benefits package that supports career growth, wellbeing, and work-life balance. This includes career development programs, exclusive resort deals, global perks, retail rewards, and more.