About the Role
We're looking for an aspiring CRM Support Coordinator to support customer data quality, compliance, and governance across a national organisation.
This role suits someone who enjoys improving processes, solving problems, and working with a variety of stakeholders.
Key Responsibilities
Monitor, analyse, and report on customer data governance activities
Develop processes and metrics to improve data quality
Maintain documentation including policies, standards, and controls
Support compliance activities such as data handling, security requirements, and user access
Analyse performance metrics and assist with system and process enhancements
Prepare management reports and coordinate governance tasks
Maintain system guidelines, communications, and support data integration/migration work
About You
Experience in data governance, data management, or system operations
Strong communication and stakeholder engagement skills
Proficiency with Microsoft Office and CRM platform
Basic project coordination skills and process mapping experience
Reporting and analysis capability
Understanding of data governance frameworks, data privacy and security regulations
Experience with analytics or visualisation tools such as PowerBI or Tableau
Background in a regulated industry or exposure to change management
Detail-focused, organised, and proactive
A clear communicator with strong problem-solving skills
Comfortable working in a changing environment and within cross-functional teams
Why Apply?
Great opportunity to step into a global, well-established organisation
Collaborative team and strong exposure across the business
Development opportunity to grow your skills in data governance and analysis
12-Month Fixed Term Contract with full leave entitlements
On-site subsidised Café and Gym
Secure role with long-term prospects
If this sounds like your career path then please apply now
To apply online please click on the appropriate link and send your resume in WORD format.
Alternatively, for a confidential discussion please contact Christine Ferdinand on ************.
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