Job Description
We're seeking Customer Service Professionals to deliver exceptional customer experiences and resolve enquiries related to electricity services, new connections, solar solutions, billing, payment plans, direct debits, and meter readings.
Solving with Empathy is at the heart of this role. You'll tackle challenges with compassion and find supportive solutions that leave customers feeling heard and valued.
* Tackle challenges with empathy and find supportive solutions.
* Collaborate with colleagues to share insights, celebrate wins, and embrace an innovation mindset to create meaningful customer experiences.
* Dive into continuous learning opportunities to hone your skills and grow your career.
Your Key Skills Include:
* A natural communicator with excellent verbal and written skills.
* A positive attitude and a genuine desire to help others.
* Problem-solving prowess and the ability to think on your feet.
* Proficiency with technology and the ability to navigate across multiple platforms and software.
Previous customer service experience is beneficial, but a fantastic attitude and eagerness to learn are essential. We believe in hiring for potential & passion, not just experience.
As a Customer Service Professional, you'll be equipped with the training you need to succeed in this dynamic role.
Key Qualifications
* Natural communication skills.
* Ability to work in a fast-paced environment.
* Positive attitude and desire to help others.
* Problem-solving skills.
* Proficiency in technology.
If you're a quick learner with great communication skills, we want to hear from you.
Benefits
We offer a comprehensive training program to ensure your success in this role.