The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline, or simply relaxing by our pools. Offering world-class experiences including a showcase of the region's growing culinary reputation at The Galley Kitchen, and five-star indulgence at Spa Lucca, The Anchorage Hotel and Spa is a destination like no other. We value our staff, which is why we recognize and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits: Paid Parental Leave & 12 months of maintained superannuation 5 days Wellbeing Leave - proactively manage your wellbeing First Nations Cultural Leave Award wages, paid overtime, and penalty rates for weekends and Public Holidays 17.5% annual leave loading Paid traineeships and leadership development courses 40% discount off meals for club employees $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates, and unlimited creche). This offer extends to your partner as well! Access to complete a Nationally recognised Cert 3 in Hospitality with our training partner Allara Learning (eligibility requirements apply) Discount accommodation rates at The Executive Inn, The Gateway Inn, and The Anchorage Hotel & Spa Discounted nib Health Insurance 24/7 Employee Assistance Programs Free annual flu vaccinations About the Role: We are currently seeking a permanent part-time, suitably qualified Spa Receptionist to provide quality, warm, and friendly service. Using only Australian plant-based/natural skincare and health supplements, Spa Lucca offers a complete wellness experience. The menu includes remedial and relaxation massage modalities, Himalayan body scrubs, and more. Duties include but are not limited to: Represent Spa Lucca to the highest standard in person, over the phone, and via email. Manage day-to-day bookings. General spa upkeep and stock management. Provide support and assistance to the therapists throughout the day. This is a part-time position, offering around 15-30 hours per week, with availability required on Fridays and Saturdays, as well as a range of shifts across the rest of the week. About You: With a passion for all things health, beauty, and skincare, you will be a customer service-oriented team player with a background in administration, reception, or coordination. High grooming standards and a commitment to providing a 5-star luxury experience are essential. If you are already a qualified therapist with a Diploma in Beauty Therapy, you may be utilized for treatments when required at the therapist award level. Certification required: Current First Aid and CPR. As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks, including a Criminal History Check, reference checks, and right to work verification. All associated checks and costs will be facilitated by The Wests Group. We encourage candidates from diverse backgrounds to apply, reflecting the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.