Deliver exceptional customer experiences by meeting customers end-to-end banking needs.
Key Responsibilities
* Develop in-depth understanding of customers' current and future goals to design solutions that meet their evolving needs.
* Educate and support customers with digital literacy, empowering them to harness the full potential of online platforms.
* Guide customers through tailored lending solutions, exploring personal loan and credit card options that cater to their individual requirements.
* Embody a culture of lifelong learning, taking advantage of on-the-job training and other opportunities to enhance skills and knowledge.
* Foster connections, supporting customers, giving back, and making communities a better place through collaborative efforts.
This is a permanent, part-time position located in Albury. The roster consists of 45 hours per fortnight, Monday (8:45 AM - 3 PM), Tuesday (9 AM - 3 PM), Thursday (8:45 AM - 3 PM), and Friday (9 AM - 3 PM). Some flexibility with these hours may be possible for the right candidate.
Essential Skills
* Proven ability to achieve sales results through solution-focused approaches that truly meet customer needs.
* Confidence to communicate effectively with new and existing customers face-to-face and over the phone.
* The capacity to build strong relationships and rapport with customers and colleagues.
* Enthusiasm to understand and share what makes this role unique.
* Drive for collaboration, recognizing the value of teamwork in achieving shared goals.
* Experience in consumer lending is an asset, but not essential.