About the role
The General Manager Care Governance & Safeguarding is a pivotal leadership role responsible for directing and oversighting selectability's second-line monitoring function, aligned to the organisation's purpose and values. The role reinforces our organisational commitment to safe, effective person-centre care, and champions care and quality governance frameworks, systems of risk management, and assurance activities, through a safeguarding lens, and promoting a culture of continuous improvement.
Key responsibilities include but are not limited to:
* leading, directing and mentoring the care governance and safeguarding team, fostering a supportive work environment that promotes open communication, innovative thinking, and a proactive problem-solving
* implementing and maturing organisation-wide Care & Quality Governance Framework/s
* championing a culture of innovation, learning, and continuous improvement
* embedding the enterprise risk management strategy and framework, including oversight of the enterprise risk management function
* developing and maturing over time, data analysis and reporting mechanisms to support and inform timely risk management and continuous improvement
* monitoring and reporting on care-related risks, safeguarding matters, quality performance and indicators, providing routine reporting to executive leadership and the Board
* monitoring and reporting the outcomes of second-line assurance activities, through design, implementation and maturity of the Quality Audit Schedule
* championing the implementation and of the Governance, Risk and Compliance information system, Riskonnect.
* supporting the organisation to prepare for quality accreditation audits
* advising on, and leading incident investigations where appropriate, matters resulted to abuse, neglect and exploitation and/or safeguarding principles
* contributing to strategic leadership and operational planning across selectability, including championing projects and change programs within the scope of the role
* providing expert advice to the Executive Team on care governance, quality systems, and the accreditation and regulatory landscape in which we operate, focussing on a proactive and contemporary approach to Quality and Safeguarding practices
About you
To be considered for this rewarding role you will have:
* demonstrated experience in planning, establishing and implementing contemporary care governance and/or quality management systems and strategies, within a complex health context
* experience in leading change and/or continuous improvement programs of work, including care governance and/or clinical process improvement capabilities
* demonstrated knowledge of regulatory environment applicable to community health context, including NDIS practice standards, Aged Care Quality Standards and/or Human Services Framework
* highly developed analytical and problem-solving skills including the ability to compile, analyse data and prepare reports.
* ability to identify systems gaps and develop strategies and plans to rectify
* advanced interpersonal, written and verbal communication skills, with proven ability to influence and create trust across senior level stakeholders, and multi-disciplinary care delivery teams
* highly developed prioritisation skills with a proven ability to manage workload to achieve business outcomes
* ability to work with ambiguity, conflicting priorities and competing needs and time pressured environments
* strong ethical values and a genuine commitment to the mission and values of the organisation
Role requirements
* minimum 5 years' experience in a senior leadership position
* an appropriate tertiary qualification in a relevant discipline
* out of hours work may be required from time to time
* travel to selectability sites may be required from time to time
* a Child Safety & Personal History Screening check
* a Positive Notice Working with Children (blue card) (or the ability to obtain)
* NDIS Worker Screening Clearance (or the ability to obtain)
* NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability to obtain)
* a current minimum P1 "C" class Queensland drivers licence
About the offer
The General Manager Care Governance & Safeguarding is a full-time position based in Townsville.
We offer a range of benefits including:
* attractive salary
* up to $15,900 FBT salary packaging benefits
* access to fitness passport
* flexible working arrangements
* career pathways and opportunities for development
* employee assistance program offering confidential counselling support for employees
Applying
If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.
If you would like more information, please contact selectability's HR officer Josh Cannon on or by email
selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.
We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf. If you would like to know more, please visit our website.