Overview
This is a Telstra Retail part-time Customer Service & Sales Consultant role at the Aitkenvale store in QLD, AU.
Job Title
Telstra Retail: Part Time Customer Service & Sales Consultant AITKENVALE
Employment Type
Permanent
Closing Date
18 Sept :59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What you'll do
Provide exceptional customer service
Identify customer needs
Achieve sales targets
About you
You're able to easily build a connection with a variety of new and existing customers
You can quickly develop customised solutions for customers
You've got a drive to reach (and exceed) sales targets and KPIs
You're hungry to learn and grow within the role (and beyond)
You have experience in a customer-facing role
You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Benefits and team info
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Below is a snapshot of some benefits:
Team performance-related commission, with your first 2 months guaranteed
30% off Telstra services
Continuous training from management to grow your skills
Telstra SIM card
Exclusive discounts across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
In the meantime, find more about life at Telstra:
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace where everyone is safe and can thrive.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
Please consider applying even if you don't meet 100% of what's outlined.
Key Responsibilities
Providing exceptional customer service
Identifying customer needs
Achieving sales targets
Key Strengths
Customer service
Sales skills
Communication skills
Problem-solving
Tech-savviness
Team collaboration
Note
: This is a role with Telstra, not Hatch. Hatch is a partner in the recruitment process but not the employer.
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