Opportunity within NSW State Government for an experienced Administration Assistant to process a wide range of Correctional administration duties commencing ASAP $33per hour Super | 35hours per week NSW State Government | Goulburn Location ASAP Start | Estimated 12-month assignment, with a potential to extend About the Company Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community. About the Role They are currently seeking an experienced Administration Assistant to join their team in Goulburn. This is an estimated 12-month temporary assignment, with a strong potential to extend. You will be required to work Monday to Friday. Working within the Custodial Corrections business unit, you will be required to provide a wide range of correctional administrative support services to facilitate the delivery and performance of the Correctional Centre. As a representative for Correctional facility, please note that this role includes minimal inmate interaction Responsibilities Act as first point of contact, including reception and switchboard duties Deliver high level professional customer service Answering enquiries, providing accurate and timely responses Escalate complex issues to senior team members, when required Create and process visitor bookings Manage, sort and distribute incoming and outgoing mail Update and allocate phone numbers in a bespoke system Generate routine correspondence ensuring concise and information if provided Gather and collate information, generating report and making recommendations to support informed decision-making outcomes Provide a wide range of correctional administrative support functions to the team including preparation of files, sentence administration, inmate classification / case management, documentation and reports Manage and maintain inmate accounts including processing of payments and cash handling Establish and maintain key stakeholder relationships, facilitating collaboration, partnerships and contribution of idea's Manage and maintain office equipment and stationery Records and database management ensuring high integrity, accuracy, and confidentiality Contribute to continuous improvement initiatives About You Impeccable communication skills, both verbal and written Professional, resilient and a great work ethic Strong computer literacy skills and proficiency especially with MS Office suite, OIMS and TRIM Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines High attention to detail Requirements Demonstrated Administration or Business Support experience Previous experience working within a complex and sensitive environment Flexibility to work Monday to Friday Willingness to undergo a National Police Check Ability to commence and commit to the duration of the assignment How to Apply Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted. For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts