Job Description:
The Lead Performance Consultant plays a crucial role in our internal business performance academy, partnering with stakeholders to identify and qualify performance gaps.
Key objectives include identifying performance needs, analysing performance gaps, informing solution design, overseeing quality initiatives, and evaluating effectiveness.
We support your career development, flexible working, and continuous learning to grow your career.
To be successful, you'll need a keen understanding of Business Banking, including best practice relationship banking, risk management, customer experience, and leadership practices.
You should possess analytical skills, financial acumen, consulting skills, problem-solving capabilities, communication skills, industry knowledge, customer focus, and knowledge of learning theories and practices.
At Westpac, we're a collaborative team committed to making a difference for our customers, communities, and each other.
We empower you to shape your career path through upskilling, mentoring, and training opportunities.
As an equal opportunity employer, we value diversity and flexibility, creating a supportive culture and accessible workplaces.
* Analytical skills: Ability to source and assess data and metrics.
* Financial Acumen: Understanding financial principles and banking products.
* Consulting Skills: Proficiency in stakeholder engagement.
* Problem Solving: Strong capability to devise innovative solutions.
* Communication Skills: Excellent verbal and written skills.
* Industry Knowledge: Deep understanding of the banking sector.
* Customer Focus: Commitment to understanding and enhancing the client experience.