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Business analyst

Melbourne
V/Line
Business analyst
Posted: 10 January
Offer description

* Permanent, full-time position
* Hybrid, flexible working arrangements with free Myki travel
* Valuable experience in an alternative domain

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About The Role
Working as part of our Business Information Solutions (BIS) Team, our new Business Analyst will be 'the bridge' between the current state and desired state. The successful candidate will oversee activities which support V/Line's complex IT projects by streamlining business processes and requirements.

Key Accountabilities include:

* Develop and manage business and technical requirements, including business cases, project scope, business process maps, and user stories.
* Analyse stakeholders to understand their needs and expectations.
* Conduct interviews and lead workshops to gather and refine requirements.
* Specify and prioritize requirements based on validated stakeholder input.
* Evaluate feasibility of proposed solutions and explore alternatives as needed.
* Use data modelling techniques to interpret findings and propose alternative solutions.
* Identify and manage risks related to requirements, developing mitigation strategies.
* Secure approval for requirements and proposed solutions from relevant stakeholders.
* Coordinate project delivery through design reviews and walkthroughs, ensuring alignment with defined requirements and validating proposed solutions.

About You
To be considered for this role, applicants must meet the following key selection criteria within their application, as this forms part of our merit-based recruitment process:

* Must have 3 – 5 years' experience successfully working as a Business Analyst on complex IT projects
* Established stakeholder engagement skills with the ability to build meaningful relationships, both internally and externally
* Optimal communication skills, both written and verbal. With the ability to tailor approach to different stakeholders
* Demonstrable experience working as a Business Analyst in both waterfall and hybrid environments
* Demonstratable understanding of the Software Development Lifecycle (highly desirable)
* Tertiary qualifications in Business/Information Systems or IT related discipline (highly desirable)
* Broad IT domain experience across Application Development, Enterprise Architecture, Project Management, Vendor Management and Quality Assurance

Salary for this position is commensurate to the successful candidate's aligned skills and experience to the position.

Why V/Line
In addition to free myki travel, we offer:

* Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
* Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
* Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
* Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
* Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

V/Line are proud to be a part of the Department of Transport & Planning's
Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy
. We take this opportunity to welcome and encourage applications from First Peoples.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

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