An opportunity to join an innovative business who are modernising their product.
**Application Support & Azure Specialist**
Are you looking for a diverse role in a company that fosters growth and autonomy, rewards achievement, and puts culture first? A leader in the Australian Medical Software market is seeking an Application Support Specialist with strong Azure experience.
**The Role**
Working with a high level of autonomy and shared team accountability, the key responsibilities include:
- Resolve ServiceDesk incidents, adhering to SLAs and conducting root cause analyses.
- Build and deploy Azure Cloud environments within a Cloud Security Framework
- Conduct software training sessions, both online and in classrooms.
- Oversee customer User Acceptance Testing for software installations and upgrades.
- Share responsibility for after-hours support during critical incidents.
- Execute SQL scripts, understand system downtime, and perform basic SQL queries.
**Your Expertise**:
- Strong foundational skills in Azure - building, configuring, deploying Azure Cloud environments within a secure framework.
- Azure or AWS Certifications or equivalent.
- 3-5+ years of L2 Helpdesk or Support experience.
- Strong self-management, excellent written and oral communication.
- Intermediate-level MS SQL/Oracle scripting.
- Australian Full Driver's License and full working rights.
**The Business**
- Unwavering commitment to work life balance.
- A culture of recognition, celebration of achievements, and collaborative spirit.
- Established relationships with major health departments.
- 25-year reputation built on goodwill and word of mouth.