Be the face of our friendly village reception, greet with warmth and be the heartbeat of our community!
* Elevate resident and visitor experiences with warmth and efficiency
* Extra paid wellness day to support physical and mental well-being
* Opportunities for career growth and development
About the Role
We have an exciting opportunity to join our crucial support team as a Receptionist at Bert Newton Retirement Village in Highett. This is a Full Time role working Monday - Friday 0900am - 1700pm.
Our receptionists work in the heart of our village and bring life, organisation and direction to residents and their visitors. The successful candidate will be the face of the village who always has a smile on their face and goes above and beyond to respond to various requests.
Responsibilities
* Welcome all visitors and provide assistance and direction as necessary
* Provide administration assistance including accounts and office/reception duties
* Ensure a hospitable and helpful service to residents, relatives, visitors and staff
* Answer all phone calls in a courteous and timely manner
* Assist residents and visitors with general enquiries
About You
To thrive in our supportive and caring environment you will have:
* Strong empathy and patience with elderly residents
* Proficiency using technology and various CRM systems
* Ability to work in a fast paced environment and multitask
* A reliable, friendly and professional manner
* Previous reception experience in the industry is desired (but not essential for the right candidate)
Benefits
* Work in a facility that operates more like a family business. We are well resourced and have great care ratios
* Fun, friendly and supportive team environment
* Monthly employee recognition
* Receive a complementary designer uniform
* Opportunities for professional development and career progression
* Receive a Ryman Team Benefits card with discounts from 45+ well-known brands
If you're our KIND of person we'd love to hear from you!
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