Front Desk Position
Maven Dental Cairns City is looking for a skilled front desk professional to join our team. Our large city practice offers a 6-chair setup with a general anaesthetic facility operating weekly.
As our front desk coordinator, you'll be the warm and welcoming face that greets patients and ensures smooth operations.
Job Description
* Welcoming and assisting patients with professionalism and courtesy
* Scheduling appointments efficiently and managing the appointment book
* Handling patient records with accuracy and confidentiality
* Coordinating with the dental team to deliver seamless patient care
* Managing patient inquiries both in person and over the phone
* Supporting dental assisting tasks as needed
Required Skills and Qualifications
* Minimum of 2 years' experience in a similar role or as a dental assistant
* Certificate III in dental assisting is advantageous
* Experience with D4W software and basic knowledge of Microsoft applications
* Excellent customer service and communication skills
* File keeping and data entry expertise
* Ability to work in a fast-paced environment
Benefits
* Valued expertise: Your dental reception or related experience is highly regarded
* Supportive team: Join a close-knit group of professionals
* Mentoring manager: Guidance and support for your growth and success
* Multiple site opportunities: Work at various sites within the network
* Cross-skill and upskill opportunities
* Positive work culture: A people-focused environment
* Innovative industry: Be part of a dynamic field