Customer Service Representative
Job Summary:
* We are seeking an experienced and skilled Customer Service Representative to join our team.
This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has an eye for detail.
Key Responsibilities:
* Provide exceptional customer service to retail partners via phone and email
* Process sales orders with accuracy in our system
* Support the sales team with stock checks, product queries, and pricing updates
* Assist with general office administration and data entry
* Build strong relationships with customers and suppliers
We're looking for someone with cycling industry knowledge or passion, customer service experience, strong computer skills, and a positive, team-oriented attitude.
Requirements:
* Cycling industry knowledge or passion
* Customer service experience
* Strong computer skills
* Positive, team-oriented attitude
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive compensation package
About Us:
We're a leading company in the cycling industry, dedicated to providing exceptional products and services to our customers.