Job Overview: A Customer Advisor role with a focus on Leave and Relief.
The ideal candidate will be passionate about delivering quality experiences for customers. They will be a team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
We are looking for someone who is customer-obsessed, prioritizing the needs and satisfaction of our customers above all else. They will foster a culture of innovation to create strong, lasting relationships.
Responsibilities:
• Support the Ballina branch by being the first point of contact for customers and putting them at the centre of everything you do.
• Identify the most suitable products and services for customers – account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.
Required Skills and Qualifications:
• Passion for delivering quality, gold-class experiences for diverse range of customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and diversity of our customers.
No banking experience required - full training provided. Benefits:
• Competitive rates and reduced fees on home loans, credit cards and insurances.
• Extensive range of travel, fitness, events and technology offers.
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
• Access to tailored career development programmes, upskilling and mobility opportunities. Others: