Book and confirm appointments for clients with our online schedule tool
Work with clients to determine their entitlement to government funding assistance and health fund rebates
Follow up with existing clients to encourage renewal of the maintenance program
Perform hearing screening checks (full training is provided)
Provide administrative support for day-to-day clinic operations
You will be successful in this role if you have:
* Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
* Experience working with an older demographic, preferred
* Strong interpersonal communication skills and empathy for clients to support their hearing journey
* Higher School Certificate (HSC) or TAFE Qualification
What's in for you:
* Competitive salary + Super + performance incentives
* Supportive hearing care team
* Professional development through clear career path and professional training
* MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
* Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
* Employee Assistance Program
* Birthday and Christmas gifts
Our Values:
Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.
We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.
We believe that it all starts from our employees, who make this happen.
We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.
We create trust! We are Team-players! We create innovative solutions! We apply a can-do attitude in everything we do.
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