About Us
Mercure Sunshine Coast Kawana Waters is a full-service franchised hotel offering 81 guest rooms, 3 function rooms, and an onsite restaurant and bar. Operating 24/7, the hotel services a strong mix of corporate and hospital-related travellers, along with leisure guests and group bookings.
Ideally located in the heart of the Sunshine Coast Health Precinct, directly adjacent to Sunshine Coast University Hospital, the property plays a key role in the local accommodation market.
About the Role
We are seeking a hands-on and reliable Maintenance Handyperson to support the ongoing upkeep, safety, and presentation of the hotel. This role is essential in ensuring all areas of the property are maintained to a high standard, contributing directly to the overall guest experience.
Key Responsibilities
* Conduct day-to-day general maintenance across all areas of the hotel, including guest rooms, corridors, public areas, function spaces, restaurant, bar, and back-of-house
* Respond promptly to maintenance requests raised by Front Office, Housekeeping, and other departments, ensuring minimal disruption to guest experience
* Perform preventative maintenance in line with the hotel’s planned maintenance program, including routine inspections of rooms, equipment, and facilities
* Identify, troubleshoot, and repair faults across a range of trades including basic electrical, plumbing, carpentry, painting, and general wear and tear
* Maintain all plant and equipment, including air-conditioning systems, lighting, plumbing fixtures, door locks, and appliances
* Complete room inspections to ensure all fixtures, fittings, and equipment are in full working order prior to guest arrival
* Ensure all safety systems are operational, including fire panels, emergency lighting, exit signage, and alarms, escalating any issues immediately
* Support compliance with Workplace Health & Safety (WHS) requirements, ensuring a safe environment for both guests and team members
* Maintain accurate records of maintenance tasks, repairs, and scheduled works
* Coordinate and supervise external contractors where required, ensuring work is completed to standard and in line with hotel procedures
* Assist with minor refurbishment projects, including painting, patching, and basic upgrades to maintain presentation standards
* Monitor and manage maintenance supplies, tools, and inventory, ensuring adequate stock levels at all times
* Support energy efficiency initiatives and identify opportunities to reduce operational costs
* Be available for after-hours or on-call maintenance support where required in a 24/7 operational environment
* Work collaboratively with all departments to ensure the hotel is presented at a consistently high standard
About You
* Previous experience in a maintenance or handyperson role (hotel experience highly regarded)
* Sound knowledge of general building maintenance including electrical, plumbing, and carpentry basics
* Ability to work independently and manage competing priorities
* Strong problem-solving skills with a proactive approach
* Good communication skills and a professional attitude
* Physically capable of performing manual tasks
* Flexible availability, including occasional weekends or on-call support
What We Offer
* Accor Heartist staff rates across a global network of hotels
* Access to Accor training and development programs
* Career progression opportunities within Accor
* Supportive team environment within a well-established hotel
How to Apply
If you are a motivated and hands-on individual looking to join a reputable hotel in a growing precinct, we would love to hear from you.