About the Role
We are seeking a diligent and detail-oriented individual to join our team as a Campervan Support Agent. In this position, you will be responsible for ensuring an exceptional level of customer satisfaction by handling incoming reservations, welcoming guests, and maintaining our fleet in top condition.
* Main Responsibilities:
* Manage incoming reservations and check-ins/check-outs
* Clean and prepare campervans for guests
* Maintain campervans in optimal condition and monitor maintenance/repair needs
* Process guest registrations, manage inventory, and handle payments
* Troubleshoot emergencies and resolve customer complaints
Requirements
* A travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car (desired)
* Fluent English language skills (mandatory)
* Eligible to work in Australia, valid driver's license, and comfortable driving a campervan (mandatory)
* Able to work on weekends and public holidays
* Responsible and reliable person who takes their work seriously
* Well-organized and good problem-solver
What We Offer
* Part of a young, fast-growing, innovative company where you make a difference
* Career development opportunities in Field Operations and transition opportunities to offices worldwide
* Continuous training and coaching to develop skills that matter to you
* Compensation package including Performance and Referral Bonuses
* Free Road Trips to experience us firsthand