We are looking for our newest team member to join our practice in the beautiful town of Salamander Bay.
We are looking for a medical receptionist to join our team.
We may be a small practice; however, we are a mighty practice.
**About the role**:
- Greet, 'arrive' and attend to patients - direct and keep patients informed of any anticipated delays.
- Ensure patients are correctly identified and all patient details are current.
- Answer incoming telephone calls attending to appointments and enquiries promptly and courteously.
- Convey messages promptly to the appropriate person, documenting as appropriate.
- Triage patients as necessary according to guidelines.
- Attend to patient recalls and reminders as appropriate.
- Advise patients of billing policies, issue invoices and receipts, process patient payments.
- Type and file outgoing correspondence.
- Photocopying and scanning as required
- Communicate effectively with the GP's, Nurse, visiting specialist as well as the admin team.
About you:
- Bright/friendly personality
- Team player - enjoy working in a team environment.
- Must be flexible with days.
- Must be available to work on a Saturday.
- Experience working in General Practice
- Familiar with Best Practice
Essential Criteria:
- Previous reception experience
- Knowledge of Best Practice
- Neat and professional appearance
- Exceptional communication and interpersonal skills
- Ability to work within a fast-paced team environment is imperative.
What we can offer you:
- We are a small team who value the importance of a happy/harmonious work environment.
- We will work with you to ensure you feel supported with your training requirements.
- Our GPs are very kind, independent and are willing to assist you with your role.
- We are flexible and will work with you to ensure that there is a balance between work/home life.
- We are also open to new ideas and value what you can bring to the team.
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