Delivering Exceptional Customer Experiences
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Job Description:
We are seeking a highly motivated and customer-focused individual to join our retail team. As a Sales Consultant, you will be responsible for providing outstanding customer service, identifying customer needs, and delivering tailored solutions to meet those needs.
You will work closely with customers to understand their telecommunications requirements, provide expert advice, and ensure seamless sales experiences.
Your key responsibilities will include:
* Building strong relationships with customers through excellent communication skills and empathy.
* Conducting needs assessments and making recommendations to meet customer objectives.
* Providing comprehensive product knowledge and demonstrations to customers.
* Managing and resolving customer complaints in a professional manner.
Benefits:
We offer a range of benefits to support your personal and professional growth, including:
* Competitive remuneration package.
* Opportunities for career advancement and professional development.
* Flexible working arrangements to balance work and life.
* Access to exclusive discounts and offers on Telstra products and services.
About Us:
We are a dynamic and inclusive organization committed to creating a positive and supportive work environment. We value diversity, equity, and inclusion, and strive to create opportunities for underrepresented groups.