Our Lending Solutions Consultants are responsible for all aspects of internal & external customer satisfaction & retention via our Contact Centre channel.
The Lending Solutions Consultant will:
- Retain customers through outstanding service standards to our customers and work within their delegation
- Actively seek referral opportunities for cross sales
- Participate in the effective delivery of MyState advice strategy by delivering and maintaining on-going relationships with Customers.
The successful applicant will be a driven self-starter who is able to work as part of a team.
**About us**
Oh hi We're MyState. You might know us as Tasmania's local bank, but our group also includes TPT Wealth.
Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing really quickly, both in and outside of Tassie. It's a really exciting time to join our team.
We're determined to do things in way they've never been done before, and make a real difference in the lives of our customers.
We know we're better when we're in this together and only win when our people, customers and community win too.
Our strategy is bold and brave, and we're growing really quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person we're looking for?
We're small enough to care (and really mean it), but big enough to make an impact.
The human way to bank, and the human place to work.
**Enough about us, what about you?**
You're looking for an opportunity to learn, grow and find out what you're really capable of in a really exciting, rapidly changing, human-focused business. You're always looking for ways to do things differently, and you strive to create opportunities to make more things possible, not less.
You're a great communicator and are comfortable interacting with people from a diverse range of professional, financial, and educational backgrounds.
Most of all, you believe in doing everything you can to help people achieve their dreams.