* $35ph + super
* Immediate start
* Monday–Friday, 7AM–3PM
* Inner South location
* 10-week assignment with potential to extend
About the company
Join a long-established FMCG organisation known for its energetic pace, strong reputation, and supportive team culture. Supplying a wide range of consumer goods, this business offers a friendly environment where your contribution genuinely makes an impact.
About the role
We're seeking a motivated Customer Service Officer for an initial 10-week assignment, with the possibility of extension. Working Monday to Friday, 7AM–3PM, you'll be responsible for managing incoming enquiries, processing phone, live chat and email orders, returns and exchanges - ensuring accurate data entry and on-time delivery. You'll also make outbound calls to confirm details, maintain strong client relationships, keep customer information up to date, and collaborate closely with a committed team to meet targets and deliver exceptional service.
What you will bring
* Strong attention to detail and the ability to manage multiple tasks
* High computer literacy and confidence learning new systems
* Experience with Dynamics 365 (highly advantageous)
* Proven customer service experience
* Order processing experience
* A professional phone manner and personable approach
* Comfort working in a fast-paced, high-volume environment
* FMCG experience (highly regarded)
Benefits
* Convenient Inner South location
* Ample street parking and close to public transport
* Open to full time and part time hours
* Immediate start
* Potential to extend based on business needs
If you're available immediately and would like to be considered, APPLY NOW. This role is being managed by Melanie Hammond on
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.