Dusk Airport West, Shop 151, Airport West, Victoria, Australia
Posted Thursday 26 March 2026 at 1:00 pm
Role Overview
As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they've walked out the door. You'll bring energy, warmth, and integrity to everything you do; whether it's delivering exceptional service, supporting your teammates, or helping your store shine.
This is a hands-on, people-first role where no two days are the same - and we love that.
What You'll Do
* Create meaningful customer moments with personalised service and genuine care
* Support store performance by working together and following through on what matters
* Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
* Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
* Keep things moving, support your teammates, and help create a workplace that's as fun as it is focused
About You
* You care about people, and it shows; in your service, your attitude, and your follow-through
* You bring warmth, curiosity, and a can-do mindset to every shift
* You're reliable, collaborative, and proud to be someone your team can count on
* You're always learning and love growing alongside your team
* You know that great culture doesn't just happen... you help create it
What You'll Love
* Monthly store bonus program and performance-based incentives
* Recognition that feels real -with shoutouts, milestones, and meaningful celebration
* Access to our Employee Assistance Program (EAP) for you and your immediate family
* Support to grow with leadership development, coaching and progression opportunities
* A team and culture where people matter, and every day brings something a little special
Ready to create moments that matter?
Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.Apply now and start your next chapter with dusk.
dusk Airport West, Shop 151, Airport West, Victoria, Australia
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