Job Details
Title: ServiceNow Platform Analytics & Reporting Engineer
Location: Melbourne / Sydney
Type: Contract (6 months +)
All applicants must have full unrestricted work rights in Australia.
Key Responsibilities & Skills
* Data Visualization: Designing, building, and maintaining interactive, user-friendly dashboards and reports (reports, PA widgets, scorecards).
* Performance Analytics (PA): Developing PA indicators, scripts, and data collection jobs to monitor and analyze KPI trends over time, rather than just snapshot data.
* Platform Analytics Workspace: Leveraging the latest Platform Analytics Workspace and UI Builder to create configurable workspace dashboards.
* Data Modeling & Analysis: Understanding ServiceNow table hierarchies, conducting root cause analysis, and preparing data for optimal reporting performance.
* Stakeholder Collaboration: Working with business users to define metrics and identify actionable insights.
Technical Expertise
* ServiceNow Platform Skills: Proficiency in ServiceNow Reporting and PA applications, including PA data collector configuration.
* Technical Knowledge: Understanding of JavaScript, SQL, and database principles for data analysis and scripting.
* Process Improvement: Utilizing analytics for predictive modeling and measuring system performance.
Contact: 02 9412 4178 for more details.
www.ayaninfotech.com
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