Location: Zetland (hybrid)
Role: Head of Fleet
Company: Volkswagen Group
Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. Its wholly‐owned subsidiary has its National Sales Centre based in Sydney, home to some of Australia's most recognisable brands including Volkswagen Passenger Vehicles, Audi, Škoda, CUPRA and Volkswagen Commercial Vehicles.
About Your New Role
Reporting to the Director, Commercial Vehicles, the Head of Fleet is responsible for developing and executing Volkswagen Group Australia's fleet strategy across Volkswagen Passenger Vehicles, Volkswagen Commercial Vehicles, Audi, Škoda and CUPRA. The role is accountable for acquiring new fleet business and maintaining strong, long‐term relationships with existing fleet clients.
The Head of Fleet will lead and motivate the national fleet sales team to deliver performance objectives for all Volkswagen Group Australia brands, working closely with each brand's Head of Sales. The role also drives the growth and development of fleet business across the dealer network, ensuring consistent execution and alignment with brand strategies.
Responsibilities
* Build, maintain and strengthen relationships with fleet clients, fleet management companies, dealers and internal stakeholders, ensuring outstanding customer satisfaction.
* Lead the achievement of annual fleet sales, market share and customer satisfaction targets across Volkswagen Group Australia brands.
* Develop and execute fleet sales strategies, informed by market trends, competitor activity and customer insights.
* Identify, prospect and secure new corporate fleet opportunities, including management of tender and RFP responses.
* Oversee key fleet partnerships, major national accounts and manufacturer support for large fleet and rental agreements.
* Develop and deliver effective fleet communications and product programmes to dealers, finance partners, government and corporate customers.
* Drive the development and growth of fleet business within the dealer network, partnering closely with Dealer Principals, Fleet Sales Managers and Regional teams.
* Lead and develop a high‐performing fleet sales team, fostering engagement, accountability, continuous improvement and a customer‐focused culture.
Qualifications
* Tertiary qualification in Commerce/Business or equivalent (desirable).
* Fleet and FMO experience.
* Highly developed negotiation and communication skills, with the ability to influence outcomes, build trust and engage effectively across a broad range of stakeholders.
* Strong customer‐centric mindset, with a proven ability to work collaboratively to deliver aligned and value‐driven outcomes.
* Practical and analytical problem‐solving capability, with confidence to navigate complexity, assess risk and implement effective solutions.
* Excellent attention to detail and time management skills, with the ability to prioritise competing demands and consistently meet deadlines.
* Proven project management capability, including planning, execution and delivery across multiple stakeholders and timelines.
* Demonstrated people leadership and management skills, including the ability to motivate, coach and develop high‐performing teams.
Benefits
* A culture of continuous learning, growth and development with access to LinkedIn Learning and personal development opportunities.
* A reward and recognition programme, with consistent positive recognition and quarterly/annual awards.
* Flexible working arrangements with a hybrid model balancing office and home.
* Additional leave including VGA Day paid leave and birthday leave.
* Discounts on Audi, CUPRA, Škoda and Volkswagen car purchases.
* Free entry to Dubbo and Taronga Zoo for you and your family.
* Work in a state‐of‐the‐art, newly refurbished building with onsite parking and a convenient location close to a train station.
Why VGA?
Working at VGA provides opportunities for growth, personal development and career advancement, while championing a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity and innovation.
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experiences and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role‐specific enquiries, please reach out to the VGA Human Resources Team via email at hr@volkswagen.com.au.
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