Job Title: Area Manager
* This is a fantastic opportunity to join our team as an Area Manager. The role involves working closely with franchisees to deliver strong results and make a positive impact on society.
About the Role:
Key Responsibilities:
* Leadership and People Management:
o Build strong relationships with franchisees, suppliers, and partners based on trust and mutual accountability.
o Act as an advocate for the franchisees and ensure their voices are heard.
o Ensure robust training and succession planning is in place.
* Business Management:
o Conduct continuous business reviews to ensure successful performance of all stores within your region.
o Utilize marketing tools to drive performance and ensure compliance with minimum LSM spend.
o Implement strategic plans and work collaboratively with cross-functional teams to achieve business objectives.
* Operations and Training:
o Demonstrate ownership and accountability by observing store operations and providing feedback.
o Ensure all stores are visited and evaluated using scoop shop evaluation forms once per month.
o Develop, manage, and ensure delivery of training and orientation for all employees and franchisees.
* Franchising:
o Ensure all franchised stores comply with franchise rules and regulations.
o Ensure all franchised stores follow the marketing plan and 3-part mission statement.
* Financial Management:
o Analyze P&Ls, business reviews, sales mix, competitor analysis, and RRPs to come up with action plans.
o Conduct quarterly business review meetings with franchisees and store managers to discuss financial performance and KPIs.
Requirements:
* A minimum of two years' experience in retail store management in a fast-paced high volume environment.
* Strong budget management and retail analysis skills.
* P&L responsibility including inventory management.
* Strong people management and supervisory skills and experience.
* Excellent verbal and written communication and interpersonal skills.
This role requires flexibility, autonomy, and a willingness to learn and grow. If you are passionate about making a positive impact and driven to succeed, we encourage you to apply.
About Us: We've been pioneers, innovators, and future-makers for over 120 years.
We're dedicated to creating a better world through our commitment to social and environmental responsibility.