Job Title
Day Roster Officer | Parental leave coverage (13 months) | Part‐time (3 days per week)
Location
Welshpool
Employment Type
Temporary – Part Time
About the Role
We are seeking a dedicated Day Roster Officer to join our Bulk West team in Welshpool on a 13-month parental leave contract (3 days per week). In this role, you'll be responsible for managing crew rosters, supporting operational planning, and ensuring safe, efficient, and compliant service delivery.
Key Responsibilities
* Allocate resources for scheduled services based on operational requirements.
* Assist with managing changes to service plans, asset loading, and resource allocations; address customer requirements and impacts of major disruptions.
* Ensure safety‐compliant crew rosters are accurate, entered into systems, and maintained to meet operational needs.
* Place competent operational employees on rosters and monitor their deployment to meet operational demands.
* Monitor fatigue management in line with rostering principles.
* Assist the deployment team by handling phone calls and administrative tasks to provide excellent customer service.
* Provide accurate and timely train list information to customers.
Qualifications
* Proven ability to use rostering, crew allocation, and operational systems.
* Strong Microsoft Office skills.
* Collaborative team player with a results‐driven mindset.
* Strong problem‐solving skills and ability to manage competing priorities.
* Sound analytical and time‐management skills.
* Experience interpreting industrial instruments (e.g., Enterprise Agreements).
* Excellent communication and stakeholder engagement skills.
Benefits
* Career development and progression opportunities.
* Mentoring and structured development programs.
* Discounts on health insurance, travel, gyms, vehicles, and retail.
* Parental leave benefits and superannuation support.
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