Customer Service Professional Role
The role of a Customer Service Professional is critical to the success of our business. This internal customer service position offers long-term career progression and opportunities for growth.
We are seeking an experienced phone-based customer service professional to join our team. As a key member of our organization, you will be responsible for answering calls and emails from customers and suppliers, assessing their needs, and providing exceptional service delivery.
Key responsibilities include:
* Responding to customer inquiries via telephone and email
* Assessing customers' needs and requirements
* Coordinating with internal stakeholders to resolve customer issues
* Developing strong computer skills and familiarity with software applications
This is a Monday-to-Friday role in a fast-paced environment. We offer a great team dynamic, opportunities for further development, and a competitive salary package based on experience, attitude, and fit for the business.
Some benefits of this role include:
* A stable and secure work environment
* Ongoing training and development opportunities
* A collaborative and supportive team culture