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Rydges Townsville is a part of the Star Group portfolio, Premier Family Accommodation and pub business, where we do things a bit different. If you like to Zig, whilst others Zag, maybe you are the person to join our vibrant hotelfamily.
With the growth and development of our teams and business we are now on the lookout forFront Desk/Night Auditor to join the Star family.
Rydges Townsville offers you a supportive and friendly work environment, training opportunities, food and beverage discounts and the potential to grow in a large company.
The position description is as below:
· Greet and assist Guests in a friendly and professional manner.
· Handle check-ins, check-outs, and reservations with precision and efficiency.
· Manage phone calls, inquiries, and correspondence to ensure top-tier communication standards.
· Coordinate with other departments to ensure seamless guest services.
Ideal experience you bring:
· Previous experience in a hotel front desk or reception role
· Effective communication and people skills
· Proficiency in MS Office, Opera, Night Audit, and hotel management software
· Ability to multitask and thrive in a dynamic environment.
Your flexibility to work a combination of days, nights and weekends will be highly regarded.
If you love hospitality the way we do and get a kick out of making your customers feel special, we want you to apply now
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Night Auditor? Which of the following Microsoft Office products are you experienced with? How many years of hotel management experience do you have?
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