For over 160 years, Louis Vuitton has epitomized unparalleled quality, visionary craftsmanship, and the daring pursuit of dreams. Our Maison cultivates a global team of diverse talents — designers, artisans, and retail professionals — united by innovation and a commitment to shaping luxury's future. At Louis Vuitton, we nurture talent, celebrate ambition, and offer a dynamic environment where you can build an extraordinary career. Join a legacy that defines luxury.
About the Role
As Retail Director for ANZ, you'll lead our retail operations, exceeding performance targets and delivering exceptional client experiences. A visionary leader, you'll develop your team, define strategies, and collaborate cross-functionally to achieve ambitious goals. This is an unparalleled opportunity to leave your mark on luxury retail with an iconic Maison.
Job responsibilities
Key Responsibilities:
* Business Development: Develop and implement Retail strategies to achieve sales targets and business objectives. Support commercial negotiations with department stores and landlords. Analyse market trends to identify growth opportunities, managing new store openings in line with business strategies.
* Strategic Leadership and Development: Build and lead a high-performing retail team of 16 Store Managers, driving their development through ongoing coaching, training, and performance management to cultivate a positive and results-oriented work environment.
* Client-Centric Excellence: Champion exceptional service, implementing feedback mechanisms to elevate brand loyalty.
* Operational Excellence and Profitability: Oversee Retail operations, including inventory management and store layout, to maximise efficiency and profitability. Ensure compliance to Internal Control policies and Audit readiness.
Profile
About You:
* Proven experience in a senior retail leadership role, ideally within the luxury sector (10+ years).
* Exceptional strategic leadership skills with a demonstrated ability to develop and execute successful retail strategies.
* A strong track record of driving sales growth, achieving business objectives, and exceeding performance targets in a complex retail environment.
* Deep understanding and passion for luxury retail principles, clienteling excellence, and VIP customer relationship strategies.
* Demonstrated expertise in financial management, operational excellence, and inventory control to drive profitability and efficiency.
* Outstanding team leadership and talent development capabilities, with a commitment to fostering a high-performing and collaborative work environment.
* Excellent analytical and communication skills, with the ability to influence stakeholders and build strong relationships across all levels of the organization.
* A strong commitment to client obsession demonstrating exceptional customer service and knowledge.
Additional information
Your next journey starts here!
By stepping into the world of Louis Vuitton, you're welcomed into the LVMH group, where a commitment to professional growth takes centre stage. We will focus on your professional development providing first class mentoring, resources and technology that will drive success. This strategic role offers avenues for progression within the brand and more widely into the LVMH environment, complimented with a competitive remuneration package.
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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