Are you looking to join a dynamic team environment and have enthusiastic & passionate attitude to deliver customer service?
If YES, this role might just be for you
Bus Stop Sales is seeking a Customer Service Superstar (known as Customer Service Advisor) to join our growing company.
We currently offer Australia's widest range of electric bus options in addition to a number of diesel bus solutions.
This role is ideal for someone who is seeking great job variety. Every day is different. A background working with light or heavy vehicles is highly regarded. A mechanical background and / or experience within a dealership Service or Warranty department would be highly desired, not essential.
A vibrate personality with a need to succeed and grow a career then this would be the role for you.
The Company
Based at Rockea, Bus Stop Sales is a dynamic sales focused operation that is amongst other brands, the authorised distributor for some of the world's largest brands including King Long and I-bus (Powered by Isuzu). Bus Stop is also a recognised light and heavy vehicle mechanical workshop.
Benefits:
* Regular working hours
* Competitive salary commensurate with experience - willing to negotiate for the right candidate
* Great team environment
* Systems Training
* Varied work tasks - we make it happen together
Qualifications & experience:
* Previous automotive experience such as car, truck or bus mechanical services highly regarded, but not essential
* Confident in the use of computers, good with computer systems & Microsoft packages
* The ability to work independently and in a team environment is important
* A car license required
* Great phone communication, process orientated
* Good attention to detail to support our team with quality information and support
Tasks & responsibilities:
* Providing great customer service end to end to our valued customer base
* Administrative management tasks like coordinating workshop jobs and job cards, managing priorities and workshop liaison
* There is warranty processing & managing outcomes
* Following work systems to ensure our new buses are processed to the highest standard
* All enquiries will be treated with strict confidence.