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Hybrid team member – customer support, admin & ea (brisbane)

Brisbane
Realaml
Customer Support
Posted: 4 October
Offer description

OverviewHybrid Team Member – Customer Support, Admin & EABrisbane Based – Fully RemoteFull-Time (flexible for the right candidate, incl. part-time options)Join Realaml – a high-growth, transparent, and collaborative legal tech company.
Realaml is the only pay-per-use AML solution designed specifically for law firms, offering a unique hybrid approach that combines automation with outsourced AML services.
With over 1,000 firms using our tools across Australia, New Zealand, and Canada, we're rapidly scaling to meet the massive demand driven by Australia's upcoming Tranche 2 AML/CTF regulations.
This is an exciting opportunity to join a fast-growing, globally connected company at a pivotal time.
About the RoleBrisbane Based – Fully Remote6-Month Contract | Potential for Permanent RoleFull-Time (flexible for the right candidate, incl. part time options)Join Realaml – a high-growth, transparent, and collaborative legal tech company.
Realaml is the only pay-per-use AML solution designed specifically for law firms, offering a unique hybrid approach that combines automation with outsourced AML services.
With over 1,000 firms using our tools across Australia, New Zealand, and Canada, we're rapidly scaling to meet the massive demand driven by Australia's upcoming Tranche 2 AML/CTF regulations.
This is an exciting opportunity to join a fast-growing, globally connected company at a pivotal time.
About the RoleThis is a dynamic and multi-faceted position, perfect for someone who thrives in a fast-paced environment and enjoys variety in their work.
You'll assist across:
Customer Support & Admin – Helping clients with inquiries, onboarding, and general admin
Executive Assistance – Managing priorities, scheduling, and supporting the Co-founders' global work schedule
Marketing & Lead Support – Handling inbound leads and supporting marketing activities
Compliance Support – Assisting our specialised AML team with administrative tasks
Industry Events & Travel – Supporting logistics and attending legal and compliance events in Australia and New Zealand
What We're Looking For
Strong organisational and problem-solving skills
Excellent written and verbal communication
Tech-savvy and comfortable learning new systems
A self-starter who enjoys working independently and in a team
Ability to manage multiple tasks and adapt in a fast-moving environment
Willingness to travel as required
Salary & Benefits
Salary: $70,000 AUD + Super
Fully Remote – Brisbane based
Growth Potential – Opportunity to transition into a permanent role
Career Development – Professional training & direct exposure to the Co-founders
Travel Opportunities – Attend industry events in Australia and New Zealand
Be Part of a High-Growth Company at the forefront of Tranche 2 AML changes
Seniority levelEntry level
Employment typeContract
Job functionManagement and Administrative Support
IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Realaml by 2x.
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📌 Hybrid Team Member – Customer Support, Admin & Ea
🏢 Realaml
📍 Brisbane

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