ANZ Cabramatta, Recent South Wales, Australia
Senior Banking Consultant, Cabramatta
ANZ is looking for a Senior Banking Consultant to join our Retail Banking team.
Job Details
Role Type: Permanent
Location: 16 John Street, Cabramatta NSW 2166, Australia
Work Hours: Full Time (40 hours/week)
Role Overview
As a Senior Banking Consultant you will help provide customers with a seamless banking experience, meeting end‑to‑end financial needs through transaction activities, needs‑based conversations, and educating them on available solutions, including digital. The role is based mainly in branches and deliver high‑standard customer service to ensure customers are satisfied and become advocates for ANZ.
What you’ll do
Act as ANZ products initiator and role model
Support the Branch Manager in delivering ANZ’s retail strategy and day‑to‑day branch operations
Meet customer needs through ANZ’s range of home loan, insurance, investment products, and transactional services
Take responsibility to ‘know your customer’ from a risk perspective
Deliver desired customer experience by adopting a positive, relationship‑based, customer‑centric approach that prioritises complete financial needs
What you’ll bring
Prior experience developing solid customer relationships in a client‑focused role
Significant experience in financial services, preferably within retail banking
Excellent communication and interpersonal skills
Leadership and coaching capabilities
Experience promoting and using technology
Ability to multi‑task, highly adaptable to change and ambiguity
We don’t expect you to have all of these skills. A growth mindset is at the heart of our culture.
Perks & Why Join
Meaningful work that shapes a world where people and communities thrive
Resources, opportunities, and support to advance your career
Flexible working arrangements
Access to health and wellbeing services and discounts on selected products and services
Diversity and inclusion commitment; support for applicants with disabilities or accessibility needs
How to Apply
Visit ANZ Careers and search for reference number or apply online.
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