The Company
Work with a well-established and growing Australian retail business operating within the premium home, furniture and lifestyle space. With a strong national presence and exciting expansion plans ahead, this organisation has built a reputation for quality, exceptional customer experiences and creating spaces customers genuinely connect with.
Supported by an experienced leadership team and a collaborative business structure, this is a company that values initiative, recognises high performance and invests in its people. Despite ongoing growth, the culture remains connected and people-focused, creating an environment where employees are encouraged to contribute ideas, take ownership and build meaningful careers.
The Role
An exciting opportunity has become available for an experienced Showroom Manager to lead a high-potential showroom located in Carlton, VIC. This position is ideally suited to a commercially minded leader who thrives on building engaged teams, creating memorable customer experiences and delivering exceptional results. You will take ownership of overall showroom performance while fostering a positive and high-performing culture where both customers and team members feel valued.
This role offers more than day‐to‐day leadership. It presents the opportunity to become part of a growing business where strong performers are recognised and future opportunities naturally follow.
Day-to-Day
* Lead, inspire and develop a passionate and high‐performing team
* Drive sales performance while delivering an elevated customer experience
* Build genuine customer relationships and identify opportunities to maximise results
* Recruit, coach and develop team members to achieve their full potential
* Provide ongoing feedback and create a culture of accountability and growth
* Review performance trends and identify opportunities to strengthen results
* Manage customer enquiries and escalations with professionalism and care
* Contribute ideas and support broader business initiatives and projects as opportunities arise
Experience Required
* Previous leadership experience within retail, showroom or customer‐focused environments
* Demonstrated success leading teams within performance and target‐driven environments
* Strong ability to motivate, coach and develop people
* Proven track record of driving commercial outcomes and achieving results
* A confident and mature leadership style with a hands‐on approach
* Comfortable managing performance conversations and providing constructive feedback
* Exceptional customer focus and strong relationship‐building skills
* High level of accountability, initiative and sense of urgency
* Experience within premium retail, homewares, lifestyle or similar sectors will be highly regarded
* Candidates from broader high‐performing retail environments are also encouraged to apply
Company Perks
* Attractive bonus and commission structure with strong earning potential
* Flexible roster arrangements available
* Genuine opportunities for long‐term growth and progression
* Opportunity to become involved in projects beyond your day‐to‐day role
* Exclusive employee purchasing benefits and additional staff discounts
* Supportive leadership team with a collaborative and people‐first approach
* A connected culture where employees are recognised, valued and celebrated
Salary
$85,000 - $90,000 base salary (depending on experience) + Super + Bonuses + Product Discounts. Excellent additional earning potential available through incentive structures.
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