Opportunity Overview
This is a fantastic opportunity for an entry-level professional to join our team as a Support Adviser. As a Support Adviser, you will collaborate with our experienced Risk Advisers to assist in client management and servicing.
Key Responsibilities:
* Provide administrative support to Risk Advisers
* Deliver exceptional customer service via phone, email, fax, and mail
* Maintain relationships with clients for provision of financial services
* Accurately manage client files, meeting compliance requirements
Required Skills & Qualifications:
* Administrative or customer service background
* Strong attention to detail and time management skills
* Excellent communication and customer service skills
* Proficiency in MS Office (Word, Excel, Outlook)
What We Offer:
* Comprehensive training and education opportunities
* Respectful and collaborative working environment
* Competitive salary package above award rate
* Salary sacrificed superannuation available
About the Role:
We are committed to providing exceptional customer service, ensuring our clients receive outstanding support throughout their journey. Our goal is to foster strong relationships with our clients, built on trust, integrity, and respect.