Join a values-driven, employee centric organisation Above market rate annual leave & opportunities for international travel About Our Client Our client is large financial accountancy firm based in Brisbane, with a great reputation for employee welfare. Job Description The key responsibilities will include: Providing first & second level IT support for end users & internal staff Day-to-day Service Desk Operations Onboarding & Offboarding accounts through Active Directory & Microsoft 365 Asset Inventory updates Imaging of end user devices through Microsoft Autopilot & Intune (MDM) Assist with new technology training for staff Desk setups including network cabling Knowledge base article updates The Successful Applicant The successful candidate will have the following characteristics & experience: Expertise within the Microsoft 365 E5 stack, particularly Intune, Active Directory, Azure Active Directory, Exchange & SharePoint Experience working within an ITSM Excellent interpersonal communication skills & proven customer engagement Ability to work well within a broader team office environment Basic understanding of IP networking What's on Offer We're proud to say our client is offering an incredibly generous benefits packaged, including: 5 weeks annual leave, with additional leave on your birthday Annual bonus totalling 100% of one month's salary Regular volunteering leave & events Professional development time PerkBox discounts